Privately Guided Tours in Iceland
Iceland is one of the most astounding places on the planet and the best way to experience our remarkable country is with your own private tour guide, your own private luxury vehicle, luxury accommodation and a choice of activities and adventures at your fingertips. We make sure that your experience is nothing less than first class. All our private tours are operated by our team of local guides that are passionate about showing you our country’s unforgettable natural beauty and adventures. From the moment you contact us, you will have access to your own private Iceland travel expert that will help you start planning the perfect trip.
FREQUENTLY ASKED QUESTIONS
Private Tours
Arriving in Iceland
Upon arrival in Iceland your private driver will be waiting for you at the arrival hall with a sign with your name on and take you to check-in at your accommodation. The day before your arrival you will be sent an email from us with details about the driver and information for your airport transfer with us.
Internet & WIFI Access
In case you need to stay connected all the time our vehicles offer free WIFI on board, so you should not encounter any problems with finding an internet connection for your smartphone, laptop or other web-enabled devices.
What type of vehicle do we use for our tours?
We use Mercedes Benz V-class (1 – 6 passengers) or new Land Rover Discovery LR5 (1 – 3 passengers) for most of our private tours and transportation. Both vehicles combine comfort and luxury on a large scale while travelling. For groups with more than 6 passengers we use Mercedes Benz Sprinter 16 seater or Ford F350 Long Excursions making sure that it’s enough space for all passengers and luggage.
Amendments or changes to booking
We will do our best to assist you in amending your experience arrangements, but cannot guarantee that this will be possible. You will be responsible for any charges that result from such an amendment. Activites/services – changed or cancelled: More than 72 hours prior to activity date/time: Full refund Less than 72 hours prior to activity date/time: No refund
Additional service booked by Deluxe Iceland
When adding activities or other additional services to your booking with us we need to receive a full payment via Credit Card before the activity starts or the service is delivered. The payment will be added to your booking and can be paid on your booking page.
Not included
International flights, lunches, dinners and other services that are not mentioned in the trip inclusions section are not included in your trip. All additional costs that may occur during your trip will be charged on the day of departure.
How flexible are the tours?
You will have your own private guide that will take care of you for the days you have a private guidance included according to your final itinerary. Our private tours are flexible, stops and timing for each day can be changed in collaboration with your guide. You will have your own private guide and vehicle for 8 – 10 hours each day unless otherwise confirmed.
The Northern Lights – Tour (15 Sept – 15 April)
The Northern lights season in Iceland is from September to April. This is when the nights are dark so your chances of seeing the Northern Lights are greater. We will keep the Northern Lights tour open during your stay and go out on the best night, that has the best chances of clear skies and activity. We leave the Northern Lights tour unpaid until we can confirm that we will be operating the tour for that night. You will get an update from us every day during your stay, if we will be operating the tour that night or not.
If we are operating the tour you will get the chance to go at an extra cost, 150.000 ISK that needs to be paid before the tour. We will be sending you an email before 5:00 PM every day, in case you can go on the tour we will be sending you a payment link to confirm your booking and the tour usually departs at 09:00 PM. Please note that we don’t offer a free retry and thatThe Northern Lights are a natural phenomenon and sights can never be guaranteed, but our guides have a lot of experience and will try their best to spot the Northern Lights and go to the right location for that night.
Liability
Deluxe Iceland claims no responsibility for any sickness or schedule change due to weather, strike, natural disaster or any other cause beyond our control. Please note that some tours can be changed or rearranged depending on the weather conditions, so we need to be flexible. We are concerned about your safety and overall experience. In case of activity being canceled or tour changed your guide will let you know in time and give you alternative options and make the best out of the situation.
Travel Documents
All travel documents are available electronically as PDF documents on my booking page that you will receive access to in an email once your booking is confirmed and your final itinerary is ready. Upon arrival in Iceland your driver will present you with the hard copies of the travel documents, so you don’t need to print them out.
Will we be with the same guide the whole time?
We always try to have you with the same guide for the days you will be touring in Iceland, but sometimes might need to switch between two or more guides depending on the duration of your trip and our availability.
Tipping/Gratuity for guides/drivers
You will have your own private guide and vehicle for 8 – 10 hours each day unless otherwise confirmed. If you request more than 10 hours and want to have the driver/guide at your disposal longer, the additional cost is 21.000 ISK per hour. For the days you don’t have a private driver/guide included in your itinerary you can add the extra service with a minimum cost of 4 hours.
Lunches and dinners
Lunches and dinners are not included in our packages. Your guide will give you options for lunch each day while you are touring with us. Here you will find a list of restaurants in Reykjavik and can easily book your table.
Are there any PCR Test requirements?
There are no longer any COVID-related border restrictions for travel to Iceland. All visitors are welcome.
Contact
Start planning your trip
Please provide as many details as possible to help us tailor make the perfect trip for you. Fill in your phone number if you want us to schedule a phone call with you to discuss your tour in further details.
Words cannot express how wonderful our first trip to Iceland was. We contacted Deluxe Iceland and they planned everything for us. We had a private guide who was with us for 4 of the 6 days in Iceland (he only left us when we arrived in Reykjavik). Our guide, Egill, was absolutely amazing, patient, kind, knowledgeable, professional, funny and the list goes on and on . The hotels they booked us into were wonderful, food was fabulous (this was a total surprise for us) and the activities were perfect. A lot was packed into every day, because of only having 5 -6 hours of sunlight, and that was perfect. This trip exceed our expectations. We highly recommend Deluxe Iceland, (and our guide Egill) if you want to travel to Iceland and have an experience of a lifetime!