Your safety and overall experience is very important to us, from the moment you contact us until you return back home after your experience in Iceland you can expect flexibility and that our main focus is to work with you during the planning process and your visit to Iceland. Here below you can find more about the services we offer to ensure your peace of mind during your booking process and travels.
Protect your payments
Secure a tour with a 30% deposit and protect your payments should you need to make changes to your plans. Our cancellation insurance makes sure that you can book your trip with more confidence. You can rebook your luxury tour, on one occasion, without any change fees. Read our full terms here.
Extended Cancellation Insurance
We also offer our optional extended cancellation insurance. To protect you from financial losses you can add cancellation insurance to tours that include accommodation, driving guidance and car rental. With cancellation insurance you can cancel your tour package up to 48 hours before your arrival date without losing any of your payment. The cost for this insurance is 35.000 ISK per Person.
Securing your price
All our tours are billed in ISK and show todays exchange rate to the USD or EURO. You have the choice to pay a deposit or the total price at the time of booking. If you decide to pay the total price, you can confidently secure the tour price with todays exchange rate.
We are here to take care of you from the moment you arrive until you depart from Iceland. Relax knowing that you can contact us around the clock during your visit and if you urgently need to contact us, you can access our support line at any time of day. If you are taking a privately guided tour with us, you will have the contact information of your guide that will remain at your disposal throughout your stay, making your experience seamless and stress-free. We are always on top of events to keep you safe. Should anything unexpected occur, we will take care of rearranging your itinerary wherever necessary.
All our partners are very carefully chosen to meet our high standards of services and are true experts in their fields. We work very closely with all our suppliers to find ways to improve our clients experiences even further.
Local Travel Experts
Our team of local travel experts consists of highly qualified professionals with complementing expertise, working closely together to make sure all your requirements are met and to let you experience Iceland through the eyes of a local.