Book with Confidence
We know that these are strange and difficult times to make travel plans, so we want to make it easier for you and help you have more confidence in your travel plans. For the last years Iceland has ranked among the safest countries in the world to visit, with a strong healthcare system, low crime rate and modern facilities. Iceland has successfully managed the Covid-19 situation and is ready to welcome travellers again. It’s natural that you may have some questions or concerns to address before you decide to book a luxury tours with us.
We want to introduce you to our special programme designed to give you peace of mind when you visit Iceland and book with confidence knowing that we are taking care of you. To protect you from any financial losses, all of the cancellation fees will be waived and credit can be applied to a tour with us that starts before the end of the year 2021. These terms apply to new bookings made from 1st of August, with arrivals dates from 15th of August 2020 and running throughout 2021.
Our booking confidence plan includes:
- Risk-free booking “No Loss Policy”
- Free Covid-19 test
- Quarantine support
Risk-free Booking “No Loss Policy”
Our updated cancellation insurance makes sure that you will never lose money on your booking with us. You can rebook your luxury tour, on one occasion, without any change fees. Or you may cancel your trip for any reason with the following terms:
More than one week prior to arrival: 30% will become valid as a credit and 70% refunded
Less than one week prior to arrival: 50% will become valid as a credit and 50% refunded
- Less than 48 hours prior to arrival: 70% will become valid as a credit and 30% refunded
If you need to end your trip early after your arrival, you will receive a travel credit for any unused service.
*Travel credit can be used by you, your friends or family members as a payment toward a new luxury tour to any of our Iceland tours if booked with us within 24 months from the cancellation date.
Read more about our booking and cancellation terms.
Free COVID-19 Test
Currently, and until further notice, everyone (except children born in 2005 or later) who enters Iceland must take a virus-detecting PCR test for Covid-19 at the international airport. Currently the fee for the test is 11.000 ISK or 9.000 ISK if paid in advance. It is required to take a paid-for PCR test to Iceland and we will cover the cost for you.
- Send us proof of payment for the test and we will give you credit to use for extra services in Iceland
In case you are instructed to self-quarantine after testing positive for Covid-19 we will take care of you! We will provide you with comfortable accommodation at a specialised isolation location for no extra cost. You will have access to a local travel consultant on our 24-hour support line to assist you in any way we can and make your stay as comfortable as possible. All treatment or medical supervision related to Covid-19 will also be free and covered by the government of Iceland.
We have raised our standards of codes of conduct in operation and have our own contingency plan due to the COVID-19 virus, so we are well prepared, and all our staff follows guidelines and instructions by The Directorate of Health and The Icelandic Tourist Board.
Your safety is our priority!
All our vehicles are sterilised with a special steam machine that will disinfect and kill 99% of bacteria, viruses, and more with at least three minutes of sustained contact at a temperature between 175 and 212 degrees Fahrenheit. We have free hand sanitizer on-board that will significantly decrease any chances of infection. All our guides are tested for coronavirus infection before being in any contact with our clients. Your guide will do it’s best to guide you from crowded places and make sure that your safety is his top priority.
Provided on-board our vehicles:
- Safety guidelines
- Hand sanitizer
- Face masks
- Single use gloves
For more information: www.landlaeknir.is/koronaveira/english
Call us at +354 490 6006 or send us an email to [email protected]